RETURN POLICY Some items in our shop may have a NO RETURN POLICY therefore it is NON-REFUNDABLE. You will need to check the item information on the product information page to see if it is a NON-RETURNABLE item. ALL SALES ARE FINAL ON ALL NON-RETURNABLE and ALL NON-REFUNDABLE ITEM(S). ANY and ALL CUSTOMIZED ITEM(S) ARE NON-RETURNABLE and NON-REFUNDABLE.

DAMAGED If you purchased an item(s) that arrived damaged, broken or ripped you are required to submit photos of the damaged goods to andym@warpedelementzllc.com.

INCORRECT PRODUCT If you have received an incorrect product(s) instead of what was originally purchased you are required to submit photos of the item(s) you received and the invoice in the shipment to andym@warpedelementzllc.com.

MISSING ORDERS If you haven’t received your package(s) and the tracking shows it was delivered, reach out to the carrier to submit a claim or a formal investigation. Feel free to reach out to us through our contact page regarding your missing item(s)/order(s).